Sample CQC policy templates

Sample policy template for assessing, monitoring, and improving service quality under Regulation 17 of the 2014 Regulated Activities Regulations.

Sample policy template for CQC statutory notifications under Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.

CQC Statement of Purpose template for Regulation 12 and Schedule 3 of the 2009 Registration Regulations, with location, activity, manager and review sections.

Sample policy template for receiving and acting on complaints under Regulation 16 of the 2014 Regulated Activities Regulations.

Sample policy template for the Registered Manager role and responsibilities under Regulation 7 of the 2014 Regulated Activities Regulations.

Sample policy template for notification of the death of a service user under Regulation 16 of the Care Quality Commission (Registration) Regulations 2009.

Sample template for the service user guide CQC asks care homes, domiciliary and supported living services to provide: what is and is not offered, needs-assessment criteria, transparent fees, how the service is delivered and monitored, complaints and safeguarding summaries, and accessible formats. Must mirror the Statement of Purpose.

Verivius sample policy template for risk management, Regulation 17 of the 2014 Regulated Activities Regulations; covers a live risk register, owners, actions and review.

Verivius sample policy template for action plans, Regulation 17 of the 2014 Regulated Activities Regulations; covers owners, due dates, evidence and verifying actions work.

Verivius sample policy template for incident reporting, Regulation 12 of the 2014 Regulated Activities Regulations; covers recording, investigation, learning and the duty of candour.

Verivius sample policy template for record keeping, Regulation 17 of the 2014 Regulated Activities Regulations; covers accurate, complete and secure records, retention and data protection.

Verivius sample policy template for business continuity, Regulation 12 of the 2014 Regulated Activities Regulations; covers keeping people safe when staff or systems fail.

Verivius sample policy template for whistleblowing, Regulation 17 of the 2014 Regulated Activities Regulations; covers a safe route to raise concerns and protection from victimisation.

Verivius sample policy template for displaying CQC ratings, Regulation 20A of the 2014 Regulated Activities Regulations; covers premises and website display and the 21-day update rule.

Verivius sample policy template for surveillance and CCTV, Regulation 10 of the 2014 Regulated Activities Regulations; covers lawful basis, transparency, retention and access control.

Verivius sample policy template for Regulation 12 of the 2014 Regulated Activities Regulations. Verbatim statutory text plus plain-British summary and adoption sections.

Sample policy template for infection prevention and control under the Code of Practice issued under Section 21 of the Health and Social Care Act 2008.

Sample CQC medication policy template covering medicines management, controlled drugs, prescribing, administration and reconciliation. Use this as the cross-sector starting point, then adapt it to your own service.

Verivius sample policy template for medical emergencies, Regulation 12 of the 2014 Regulated Activities Regulations; covers trained staff, recognising deterioration and escalation.

Verivius sample policy template for emergency medicines and equipment, Regulation 12 of the 2014 Regulated Activities Regulations; covers the right items, in date, checked and ready.

Sample policy template for safeguarding service users from abuse and improper treatment, Regulation 13 of the 2014 Regulated Activities Regulations.

Sample policy template for consent to care and treatment, Regulation 11 of the 2014 Regulated Activities Regulations. Pairs with the MCA capacity and consent template.

Sample policy template for capacity assessment, best-interests decision-making, and Deprivation of Liberty Safeguards under the Mental Capacity Act 2005.

Sample policy template covering protected characteristics, reasonable adjustments, and discrimination prevention under the Equality Act 2010.

Sample policy template for positive behaviour support: functional assessment, individualised PBS plans, proactive strategies, restrictive interventions only as a last resort, and reducing restraint. For services supporting people with a learning disability or autism.

Sample policy template for restraint and restrictive interventions: least-restrictive practice, clear definitions, the necessity and proportionality test, roles authorised by role, MCA alignment, monitoring and time limits, post-incident review, and certified de-escalation and safe-restraint training.

Verivius sample policy template for chaperones, Regulation 10 of the 2014 Regulated Activities Regulations; covers offering, recording and using a chaperone for intimate examinations.

Verivius sample policy template for consent to intimate procedures, Regulation 11 of the 2014 Regulated Activities Regulations; covers valid, informed consent and the right to stop.

Verivius sample policy template for dignity and respect, Regulation 10 of the 2014 Regulated Activities Regulations; covers privacy, autonomy, independence and protected characteristics.

Verivius sample policy template for safeguarding children, Regulation 13 of the 2014 Regulated Activities Regulations; covers preventing abuse, spotting concerns, referral and the lead role.

Verivius sample policy template for accessible information, Regulation 9 of the 2014 Regulated Activities Regulations; covers identifying, recording, flagging and meeting communication needs.

Verivius sample policy template for person-centred care, Regulation 9 of the 2014 Regulated Activities Regulations; covers assessment, care planning, consent and review.

Verivius sample policy template for nutrition and hydration, Regulation 14 of the 2014 Regulated Activities Regulations; covers assessment, support to eat and drink, and monitoring.

Verivius sample policy template for visiting and accompanying, Regulation 9A of the 2014 Regulated Activities Regulations; covers visits, visits out, accompaniment and proportionate restrictions.

Sample policy template for sufficient, suitably qualified, competent, skilled, and experienced staff, Regulation 18 of the 2014 Regulated Activities Regulations.

Sample policy template for staff suitability, DBS, references, and qualifications, Regulation 19 of the 2014 Regulated Activities Regulations.

Sample policy template for the duty of candour, Regulation 20 of the 2014 Regulated Activities Regulations. Verbal-then-written notification, apology, and follow-up.

Sample policy template for the fit-and-proper-persons-directors test under Regulation 5 of the 2014 Regulated Activities Regulations.

Verivius sample policy template for fitness concerns, Regulation 19 of the 2014 Regulated Activities Regulations; covers proportionate action, regulator and DBS barring referrals.

Verivius sample policy template for training, Regulation 18 of the 2014 Regulated Activities Regulations; covers mandatory training, role-based competence and proof beyond a certificate.

Verivius sample policy template for supervision, Regulation 18 of the 2014 Regulated Activities Regulations; covers recorded supervision, appraisal and supporting staff to practise safely.

Verivius sample policy template for professional boundaries, Regulation 13 of the 2014 Regulated Activities Regulations; covers conduct, money and relationship limits that prevent abuse.

Sample policy template for identifying, recording, and reporting personal data breaches under the UK GDPR and the Data Protection Act 2018.

Verivius sample policy template for confidentiality and data protection, Regulation 17 of the 2014 Regulated Activities Regulations; covers lawful handling, security, sharing and breach response.

Sample policy template for reporting work-related injuries, diseases, and dangerous occurrences under RIDDOR 2013.

Sample policy template for fire risk assessment, emergency procedures, and responsible-person duties under the Regulatory Reform (Fire Safety) Order 2005.

Sample policy template for the suitability and safety of premises and equipment under Regulation 15 of the 2014 Regulated Activities Regulations.

Verivius sample policy template for health and safety and COSHH, Regulation 12 of the 2014 Regulated Activities Regulations; covers workplace risks, hazardous substances and reporting.

Verivius sample policy template for clinical waste and sharps, Regulation 12 of the 2014 Regulated Activities Regulations; covers segregation, disposal and preventing sharps injuries.

Verivius sample policy template for water safety, Regulation 12 of the 2014 Regulated Activities Regulations; covers Legionella risk assessment, controls, monitoring and keeping premises safe.

Verivius sample policy template for lone working, Regulation 12 of the 2014 Regulated Activities Regulations; covers risks to staff working alone, check-in routines and controls.

Sample end-of-life care policy for adult social care under Regulation 9 (person-centred care): recording wishes, ReSPECT, DNACPR and after-death reviews. Adapt it.

Falls prevention sample policy for adult social care, anchored to Regulation 12: falls risk assessment, post-fall response and pattern review. Adapt before use.

Mental Capacity Act and DoLS sample template for adult social care under Regulation 11 (consent): capacity, best interests and authorisation. Tailor it to your service.

Example adult social care medication policy template for care homes and residential services: MAR, refusals, covert administration, PRN medicines, controlled drugs and audit.

Safeguarding adults sample template built on Regulation 13 and Care Act 2014 section 42: spotting, reporting and learning from abuse. Adapt to your setting.

Controlled drugs and vehicle medicines under CQC Regulation 12 and the Misuse of Drugs Regulations 2001. A Verivius sample template to tailor, not a ready-to-use policy.

Defining crew clinical scope and JRCALC and HCPC competency under CQC Regulation 18. Shape this Verivius sample template to your service before use.

Crew fitness for shift, fatigue and driving-hours limits where CQC Regulation 18 meets working-time law. Adapt this Verivius sample, not a set policy.

Handover from crew to a receiving clinician, framed by Regulation 12(2)(i) and Regulation 17. A Verivius sample template to adapt, not an off-the-shelf policy.

Road Traffic Act 1988 and CQC Regulation 12 applied to vehicle defects, MOT and roadworthiness. Adapt this Verivius sample template to your fleet.

Regulation 11 (need for consent) for dental teams: obtaining valid consent, Mental Capacity Act capacity checks and record-keeping. A Verivius sample to adapt.

HTM 01-05 decontamination for primary care dentistry, mapped to Regulation 12: reusable instruments and infection control. A Verivius sample template to adapt.

Dental radiography employer's procedures under IR(ME)R 2017 and Regulation 12, covering justifying and taking X-ray exposures. A Verivius sample, adapt before use.

Medical emergency readiness for dental practices under Regulations 12 and 18: kit, drugs, roles and training. A Verivius sample template to adapt to your practice.

Verivius sample dental safeguarding template for Regulation 13: dental neglect, adults at risk and staff allegations. A structure to adapt, not a finished policy.

Example dermatology policy template for recognising skin cancer and making urgent referrals: assessment criteria, the right pathway, and tracking referrals and results. Guidance to adapt.

Example dermatology policy template for dermoscopy and documenting lesions: competent use, clinical images as personal data, and monitoring change over time. Guidance to adapt.

Example dermatology policy template for minor skin surgery and specimens: the right lesion, correct labelling, and the fail-safe that every histology result is seen and acted on. Guidance to adapt.

Example dermatology policy template for teledermatology: when remote assessment is safe, image standards, safety-netting, and protecting remote-consultation data. Guidance to adapt.

Example dermatology policy template for high-risk prescribing: the isotretinoin Pregnancy Prevention Programme, baseline screening, and blood-monitoring fail-safes. Guidance to adapt.

Regulation 12 applied to contrast media: screening, consent, safe administration and anaphylaxis response. A Verivius sample template to adapt, not ready to use.

Reporting standards, reporter scope, urgent-finding alerts and turnaround monitoring under Regulations 12 and 17. A Verivius sample to adapt, not a live policy.

How incidental findings get recorded, disclosed and followed up under duty of candour (Regulation 20) and Regulation 12. A Verivius sample, adapt before adoption.

IR(ME)R 2017 and IRR 2017 duties, from local rules and justification to dose-incident response, under Regulation 12. A Verivius sample template, adapt before use.

Covers MRI screening, Zone 1 to 4 access control and quench response against Regulation 12 and MHRA guidance. Adapt this Verivius sample to your scanner.

Example home care lone working and personal safety policy: per-visit risk, check-in and check-out, and the right to leave an unsafe visit. Guidance to adapt to your service.

Example domiciliary care policy for visit scheduling, missed and late visits, call monitoring and the no-access protocol. A structure to adapt to your own service.

Example domiciliary care medication policy template for home care, built around NICE NG67: prompting, assisting and administering medicines in the home.

Example policy for entering the home, key safes and access codes as personal data, and the no-access route. A structure for domiciliary services to adapt.

Example moving and handling policy for care in the home: per-home assessment, equipment checks and no unsafe manual lifting. Guidance to adapt to your service.

Example travel, driving and mobile working policy for home care: realistic rounds, licence and insurance checks, and protecting records in transit. Adapt to your service.

Example service continuity policy for domiciliary care: who to visit first and how to cover and communicate when staff, weather or systems fail. A structure to adapt.

Example policy on deprivation of liberty in the home: the Mental Capacity Act, why DoLS does not apply, and the Court of Protection route. Guidance to adapt.

Verivius sample template for cross-provider handover and shared-care prescribing, anchored to Regulation 12(2)(i) on shared responsibility. Adapt to your practice.

Sample primary-care information governance template mapping UK GDPR, the Data Protection Act 2018 and Caldicott onto Regulation 17. Tailor it before adoption.

Example GP policy template for safe prescribing, repeat medicines, high-risk drug monitoring, controlled drugs and prescribing incidents in primary care.

How a GP practice can meet Regulation 13 safeguarding: a Verivius sample template covering children, adults at risk, FGM reporting and Prevent. An example to adopt.

Sample GP significant event analysis template under Regulation 17, with the Regulation 20 duty of candour trigger. Records and closes safety events. Edit to fit.

Vaccination and cold-chain sample template under Regulation 12 and the UKHSA Green Book chapter 3. Covers fridge failure and Yellow Card reporting. Adapt before use.

Example policy template for an independent specialist doctor on consent and shared decision-making: material risk, honest alternatives, and managing the financial conflict of interest. Guidance to adapt.

Example policy template for an independent specialist doctor on prescribing and private prescriptions: safe prescribing, controlled drugs, informing the GP, and remote prescribing. Guidance to adapt.

Example policy template for an independent specialist doctor on clinical records and information governance: record standards, the data controller duties, security and backups. Guidance to adapt.

Example policy template for an independent specialist doctor on scope of practice, indemnity and continuity: working within competence, current indemnity, and cover when away. Guidance to adapt.

Example policy template for an independent specialist doctor on medical emergencies and the deteriorating patient: readiness, equipment, recognising deterioration, and calling 999. Guidance to adapt.

Example ophthalmology policy template for preventing wrong-eye and wrong-lens never events: eye marking, the lens two-person check and the surgical pause. Guidance to adapt.

Example ophthalmology policy template for intravitreal injection safety and endophthalmitis prevention: aseptic technique, povidone-iodine and safety-netting. Guidance to adapt.

Example ophthalmology policy template for consent to eye procedures: material risks, realistic vision expectations and time to decide. Guidance to adapt to your service.

Example ophthalmology policy template for decontaminating eye instruments and preventing toxic anterior segment syndrome: cleaning, sterilisation, traceability. Guidance to adapt.

Example ophthalmology policy template: a surgical safety checklist for eye day surgery with sign-in, time-out, sign-out and safe discharge. Guidance to adapt to your service.

Example ophthalmology policy template for auditing visual outcomes and complications against national benchmarks, by surgeon, and acting on outliers. Guidance to adapt.

Regulation 18 staffing in patient transport: defining crew clinical scope, competency checks and out-of-scope work. A Verivius sample template to adapt to your crews.

Patient transport crew welfare under Regulation 18: fitness for shift, fatigue, illness and driving-hours controls. A Verivius sample to adapt, not adopt wholesale.

Patient assessment, fitness for transport and journey planning under Regulation 9, covering consent and journey risk. A Verivius sample to fit your service.

Safe handover from patient transport crew to receiving staff at each journey's end, anchored to Regulation 12(2)(i). Adapt this Verivius sample to your routes.

Keeping patient transport vehicles roadworthy under Regulations 12 and 15: pre-shift checks, defect handling and MOT tracking. A Verivius template, not adopt as-is.

Aesthetic procedure safety mapped to Regulation 12: risk assessment, practitioner competence and safe medicines handling. A Verivius template to adapt before use.

Before-and-after clinical photography under Regulation 17: image consent, secure storage and lawful use of patient photos. A Verivius sample to tailor, not adopt.

Regulation 11 consent for cosmetic work: two-stage consent, cooling-off period and under-18 limits on toxin and fillers. Verivius sample to adapt, not ready to run.

Local anaesthetic dosing and emergency response under Regulation 12, from anaphylaxis to resuscitation readiness. Verivius sample template, adapt to your service.

Minor surgery and infection prevention, keyed to Regulations 12 and 15. Covers safe premises, sterile equipment and infection control. A sample to adapt.

Example sexual health policy template on the heightened confidentiality of sexual health: not disclosing attendance or diagnosis without consent, and the narrow exceptions. Guidance to adapt.

Example sexual health policy template for partner notification (contact tracing): look-back periods, the methods, and protecting the index patient identity. Guidance to adapt.

Example sexual health policy template for under-18s and safeguarding: Fraser competence, spotting child sexual exploitation, age thresholds and referral. Guidance to adapt.

Example sexual health policy template for STI testing, results and PrEP: window periods, the result fail-safe, reactive results, and safe PrEP monitoring. Guidance to adapt.

Example sexual health policy template for chaperones and intimate examinations: the chaperone offer, consent, dignity and recording. Guidance to adapt to your service.

Verivius sample template for governing and reporting complications in termination care under Regulation 17, with duty-of-candour steps to adapt to your service.

Consent, capacity and reflection time for termination of pregnancy, anchored to Regulation 11. A Verivius sample template to adapt to your own consent process.

How a termination service handles mifepristone, misoprostol and anaesthesia under Regulation 12: a Verivius sample template to adapt to your formulary and stock.

Termination-record confidentiality under Regulation 17, UK GDPR and the Abortion Regulations 1991. Tailor this Verivius sample template before use.

HSA1 certification and HSA4 notification under the Abortion Act 1967 and Registration Regulation 20: a Verivius sample template to adapt to your own workflow.

Example travel clinic policy template for the pre-travel risk assessment and consultation: destination risk, the traveller, and tailored vaccine and antimalarial advice. Guidance to adapt.

Example travel clinic policy template for vaccine storage and the cold chain: dedicated fridge, daily temperature monitoring, and the cold-chain breach procedure. Guidance to adapt.

Example travel clinic policy template for running a yellow fever vaccination centre: who may give it, the contraindications to check, and the ICVP certificate. Guidance to adapt.

Example travel clinic policy template for anaphylaxis after vaccination: recognition, intramuscular adrenaline, the kit, and post-event referral and reporting. Guidance to adapt.

Example travel clinic policy template for Patient Group Directions and prescribing travel medicines: lawful supply of vaccines and antimalarials, competency and records. Guidance to adapt.