Sample policy · Travel clinics

Vaccine storage and cold chain policy (travel clinics)

1. Purpose

Vaccines are biological products that lose their effect if they get too warm or too cold. A vaccine that has been outside the right temperature range may not protect the traveller, even though it looks the same. This policy sets out how the Service keeps its vaccines at the right temperature from delivery to use, watches for problems, and acts when the cold chain is broken.

The Service must verify this policy against the current Green Book chapter on storage, distribution and disposal of vaccines and UKHSA cold-chain guidance before adoption.

2. Sources to verify before adoption

3. Scope

This policy applies to:

4. The vaccine fridge

5. Temperature monitoring

6. Stock management

7. Receiving deliveries

When vaccines arrive, they are checked and put into the fridge promptly. The Service confirms they were transported in the cold chain, records receipt, and does not leave vaccines out at room temperature while other work is done.

8. Cold-chain breach

If the temperature has been outside the safe range, or the fridge has failed or been switched off:

9. Disposal

Vaccines that are out of date, damaged or no longer safe to use are disposed of as the Service's waste arrangements and the guidance require, and the disposal is recorded.

10. Training

Staff who order, receive, store, monitor or use vaccines are trained in the cold chain and the breach procedure, and refreshed on a stated cadence. A named person is responsible for the cold chain, with a named deputy. The Service records who is competent and the next refresher date.

11. Audit cadence

The Service checks, on a stated cadence, that:

The Registered Manager reviews the results and records the improvement actions that follow.

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Last reviewed 5 June 2026