Resources
CQC regulations explained
Plain-English explainers for the regulations Verivius drives most directly. Each page covers what the regulation says, what CQC expects, what providers most often miss, and how Verivius captures the records the inspector will sample. Written from the perspective of an ex-CQC inspector of 13 years.
The regulations
7 explainers. The verbatim statutory text for each is linked from inside the explainer back to legislation.gov.uk (or the equivalent primary source).
- Reg 12
Safe care and treatment
The load-bearing safety regulation. Care and treatment must be provided in a safe way; nine specific elements in Reg 12(2). One of the most-cited regulations in CQC enforcement action and sampled in every inspection.
- Reg 13
Safeguarding service users from abuse and improper treatment
The provider-side safeguarding duty. Sits alongside the Care Act 2014 (s42 for adults at risk) and the Children Acts (for children). Includes the prohibition on deprivation of liberty without lawful authority.
- Reg 17
Good governance
The well-led regulation. Requires systems and processes that enable quality and risk monitoring, records, feedback, and continuous improvement. The regulation CQC ratings hinge on more often than any other.
- CQC Reg 18
Statutory notifications
Reg 18 of the Care Quality Commission (Registration) Regulations 2009 (not the 2014 Reg 18 staffing). Lists the events providers must notify CQC about: serious injury, abuse, police involvement, prolonged utility loss, under-18 placement in adult psychiatric units, DoLS applications, and more.
- Reg 20
Duty of candour
The duty to be open with the patient (or their representative) when a notifiable safety incident has caused harm at or above the moderate threshold. Verbal notification plus written follow-up plus an apology in the Reg 20(5) form.
- MCA / DoLS
MCA and DoLS recording
The Mental Capacity Act 2005 (five statutory principles, two-stage capacity test, best-interests decision-making) and the Deprivation of Liberty Safeguards (Schedule A1). Liberty Protection Safeguards replacement remains deferred.
- RSRCRC
Right Support, Right Care, Right Culture
CQC's guidance for services supporting autistic people and people with learning disabilities. The three pillars, the Transforming Care population scope, and the supporting rights framework.
Adjacent resources
Looking for sample policy templates that operationalise these regulations? See /sample-policies. Each regulation explainer also cross-links to the matching policy template at the foot.
For the founder-voice essays that sit one level above the regulation (the inspector-perspective view of what good evidence actually looks like), see /articles.
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Last reviewed 2 June 2026