Regulations
Verified statutes, regulator guidance, and Verivius operational defaults that drive the lifecycles in this platform. Every page links to its primary source on legislation.gov.uk, quotes the phrases that matter verbatim, and is explicit about which figures are statutory and which are Verivius working conventions.
Registration requirements (12)
Who runs the regulated activity, the fit-and-proper-persons regime, changes that must be notified to CQC, and the statement-of-purpose / financial-position duties.
- Regulation 4: Requirements where the service provider is an individual or partnership
If you are a sole trader or partnership running a regulated activity, you have to be fit to do it. That means good character, sound health…
- Regulation 5: Fit and proper persons: directors
If you are a body other than a partnership (a company, charity, NHS trust, etc.), every director or person doing director-equivalent work…
- Regulation 6: Requirement where the service provider is a body other than a partnership
A company or other corporate body running a regulated activity has to nominate one named individual (a director, manager, or secretary) as…
- Regulation 7: Requirements relating to registered managers
A registered manager has to be fit to manage the regulated activity. That means good character, the qualifications, competence, skills and…
- Regulation 8: General
A registered person must comply with Regulations 9 to 20A while running a regulated activity. If another registered person has already done…
- Regulation 19: Fit and proper persons employed
Everyone you employ to provide a regulated activity must be of good character, suitably qualified and competent for the work, and capable…
- Regulation 12: Statement of purpose
You have to give CQC a statement of purpose containing the Schedule 3 information about your service. You have to keep it under review,…
- Regulation 13: Financial position
You have to take all reasonable steps to run the regulated activity in a way that keeps it financially viable, both to deliver your…
- Regulation 14: Notice of absence
If the service provider (in day-to-day charge) or the registered manager intends to be absent for 28 days or more, you have to notify CQC…
- Regulation 15: Notice of changes
You have to notify CQC in writing as soon as reasonably practicable when certain events happen or are proposed: a different person carrying…
- Regulation 21: Death of service provider
When a partner in a service-provider partnership dies, the surviving partner has to notify CQC in writing without delay. When an individual…
- Regulation 22A: Form of notifications to the Commission
Notifications made under Regs 14 to 18, 21, and 22 must be made using the forms CQC provides for that purpose. The form requirement is a…
Fundamental standards (18)
The operational duties the provider must meet once registered -- person-centred care, consent, safe care, safeguarding, nutrition, premises, complaints, good governance, staffing, duty of candour, rating display -- plus the notifiable-event duties that surface when standards are breached.
- Regulation 9: Person-centred care
Care and treatment must be appropriate, meet the service user's needs, and reflect their preferences. The regulation lists nine specific…
- Regulation 9A: Visiting and accompanying in care homes, hospitals and hospices
Service users staying overnight in a care home, hospital or hospice must be able to receive visits. Care home residents must not be…
- Regulation 10: Dignity and respect
Service users must be treated with dignity and respect. In particular, you have to protect their privacy, support their autonomy,…
- Regulation 11: Need for consent
You can only provide care or treatment with the consent of the relevant person. If the service user is 16 or over and lacks capacity,…
- Regulation 12: Safe care and treatment
Care and treatment must be provided in a safe way. The regulation lists nine things you have to do: assess risks, mitigate them, ensure…
- Regulation 13: Safeguarding service users from abuse and improper treatment
Service users must be protected from abuse and improper treatment. You need effective systems to prevent abuse, and effective systems to…
- Regulation 14: Meeting nutritional and hydration needs
When you provide accommodation, host an overnight stay, or otherwise have arrangements that include feeding service users, you have to meet…
- Regulation 15: Premises and equipment
Premises and equipment must be clean, secure, suitable for purpose, properly used and maintained, and appropriately located. You have to…
- Regulation 16: Receiving and acting on complaints
Every complaint must be investigated and proportionate action taken on anything the complaint or investigation surfaces. You have to run an…
- Regulation 17: Good governance
You have to run effective systems and processes to comply with everything else in Part 3. The regulation lists six things those systems…
- Regulation 18: Staffing
You have to deploy enough suitably qualified, competent, skilled and experienced staff to meet Part 3. Staff have to receive appropriate…
- Regulation 20: Duty of candour
When something goes wrong that has caused, or could cause, moderate harm or worse to someone in your care, you must tell them (or the…
- Regulation 20A: Requirement as to display of performance assessments
If CQC has assessed and rated your performance, you have to display the rating: on every website you maintain, on a sign at each premises…
- Regulation 16: Notification of death of service user
When a service user dies while services are being provided, or where the death may have resulted from the regulated activity, you have to…
- Regulation 17: Notification of death or unauthorised absence of a service user detained under the Mental Health Act 1983
When a service user who is liable to be detained under the Mental Health Act 1983 (or under an order that takes effect as if it were under…
- Regulation 18: Notification of other incidents
A long list of "other incidents" must be notified to CQC without delay: serious harm to service users, abuse and allegations of abuse,…
- Regulation 19: Fees etc.
If a service user will be paying for their care or treatment (fully or partly), you have to give them, or someone acting on their behalf, a…
- Regulation 20: Requirements relating to termination of pregnancies
This regulation applies to non-NHS providers carrying on the regulated activity of terminations. Two certificates of opinion must be…
About this section
Every regulation has the same shape: plain British summary, targeted verbatim quotes from the primary source, what Verivius does for you in relation to the regulation, what the regulation does NOT say (common misconceptions), and where it surfaces in the platform. Verivius operational defaults are clearly labelled, they are not legal duties.
If you spot a quote that is wrong, a deadline that misattributes its source, or a Verivius default that should be sourced, that is exactly the feedback this section exists to surface.