Regulation 21: Death of service provider
Care Quality Commission (Registration) Regulations 2009 (SI 2009/3112)
Last verified by Verivius on 19 May 2026. Next review due 17 Aug 2026.
Plain British summary
When a partner in a service-provider partnership dies, the surviving partner has to notify CQC in writing without delay. When an individual service provider dies, their personal representative has to notify CQC in writing without delay, and within 28 days has to notify CQC of their intentions for the future of the regulated activity. The personal representative can carry on the activity without being registered for up to 28 days; CQC can extend that period by up to one year. During any such carry-on period the personal representative must appoint someone to take full-time day-to-day charge.
Full text on legislation.gov.uk. Treat quotes on this page as targeted excerpts, not as a substitute for the regulation.
Targeted verbatim quotes (4)
“Where the service provider is a partnership and a partner dies, the surviving partner shall without delay notify the Commission of the death in writing.”
Reg 21(1): death of a partner
“where the service provider is an individual and that individual dies, that individual's personal representative must notify the Commission in writing”
Reg 21(2) (death of an individual provider -- lead-in)
“without delay of the death,”
Reg 21(2)(a) (without delay)
“within 28 days of the date of death of their intentions regarding the future carrying on of the regulated activity.”
Reg 21(2)(b) (within 28 days, intentions)
What Verivius does for you
Tenant-level changes captured in the Audit log
Not currently surfaced as a dedicated workflow. The Audit log captures tenant-level changes that map onto succession events; copies of CQC notifications and the personal representative's intentions can be attached at tenant level via the Documents register. The 28-day intentions-notification window is a tenant-policy reminder until a dedicated workflow exists.