Regulation 10: Dignity and respect
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (SI 2014/2936)
Last verified by Verivius on 19 May 2026. Next review due 17 Aug 2026.
Plain British summary
Service users must be treated with dignity and respect. In particular, you have to protect their privacy, support their autonomy, independence and involvement in the community, and have due regard to any relevant protected characteristics under the Equality Act 2010.
Full text on legislation.gov.uk. Treat quotes on this page as targeted excerpts, not as a substitute for the regulation.
Targeted verbatim quotes (2)
“Service users must be treated with dignity and respect.”
Reg 10(1): the headline duty
“having due regard to any relevant protected characteristics (as defined in section 149(7) of the Equality Act 2010) of the service user.”
Reg 10(2)(c): protected characteristics
What Verivius does for you
Dignity-and-respect concerns surface via complaints and safeguarding
Not directly surfaced as a dedicated workflow. Concerns about dignity, respect, privacy, or protected characteristics typically surface as complaints or safeguarding concerns. Both lifecycles capture investigation, action and outcome with full audit trail.